Guest Arrival and Departure Procedure
Guest Check In and Out Simplified
Aloha, and welcome to your Happy Vacations Hawaii rental! Whether you’re enjoying a beachfront condo in Waikiki, a relaxing 30-day retreat in Kailua, or a luxury rental in Ko Olina, we’re here to make your arrival and departure simple and stress-free. Below you’ll find everything you need to know about checking in and out of your Oahu vacation rental.
This page outlines important instructions and helpful reminders so you can start your vacation relaxed—and leave knowing everything is taken care of. If you ever have questions or need assistance, our local team is just a call or message away. If you need extra assistance, give our team a call: (808) 800-4599
Guest Check In Guide
We're excited to welcome you to Hawaii! Please use the checklist below as a guideline for a seamless introduction to your vacation rental.
Accessing Your Vacation Rental
Check-in time is 3:00 PM local time.
The day before your arrival, you will receive a detailed email with check-in instructions, including:
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Entry method (typically via keyless smart lock or lockbox)
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Door code or access instructions
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Building or elevator access details (for condos)
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Parking instructions
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Wi-Fi login credentials
Most Happy Vacations Hawaii properties feature contactless self check-in using a secure digital code. No key pick-up or front desk required.
Need help locating your code or instructions? Reach out anytime, we’re happy to assist!
Parking
Parking availability varies by property and will be clearly outlined in your arrival email.
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Condos in Waikiki and Honolulu that include an assigned stall (you’ll receive a stall number or garage entry info).
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Single-family homes generally have private driveways or garages.
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If parking is not included, feel free to ask our team to provide local tips for public lots or nearby street parking.
Please only park in assigned spaces and follow any posted HOA rules. Let us know if you have more than one vehicle, and we’ll help find solutions.
Wi-Fi Access
All vacation rentals include free high-speed Wi-Fi.
You’ll find the network name and password in your check-in email.
If you have trouble connecting, just let us know, we can walk you through it quickly.
Guest Check Out Guide
All good things must come to an end. While we're sad to see you go, this check-out guide should prove useful as you prepare to leave your Happy Vacations rental.
Standard Check-Out Time
Check-out time is 11:00 AM.
If you’d like to request a late check-out, contact us as early as possible. We’ll do our best to accommodate if the cleaning schedule allows, but please plan travel around the scheduled time unless confirmed otherwise.
Before You Leave – Quick Checklist
Help us prepare the home for the next guest by following this short departure checklist:
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🗑️ Dispose of trash in the designated bins (trash/recycling area info is in the welcome materials).
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🍽️ Wash any used dishes or load the dishwasher and start it.
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🛏️ Leave used towels in one pile in the bathroom or laundry area.
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🧺 No need to strip beds or do laundry—we’ll take care of that!
Our housekeeping team will arrive shortly after your departure to clean and reset the space.
Locking Up
Please ensure the following before leaving:
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Turn off all lights, fans, and air conditioning.
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Close and lock all windows and doors.
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If using a keyless entry, just close the door securely—your code will automatically deactivate.
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If using a lockbox, return the key and lock it after use.
Lost & Found
Forgot something? Contact us as soon as possible. We’ll check the property and coordinate return shipping (shipping costs may apply).
Travel Tips & Support
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Keep our guest support line saved in your phone for quick help with anything during your stay.
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If your flight arrives early or departs late, we’re happy to offer luggage storage recommendations or early check-in / late check-out (when available).
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Curious about things to do on Oahu? Ask our team, we love sharing local tips!
- Check out our Guest FAQ for tips and answers to common questions.
Book Direct & Save on Your Next Stay
If you enjoyed your experience with Happy Vacations Hawaii, book your next Oahu rental directly through our website to skip platform fees and get the best rate. We offer vacation homes in Waikiki, Ko Olina, Kailua, Kaneohe, and other top Oahu destinations, perfect for both short-term stays and extended 30-day rentals.
Mahalo for staying with us—we look forward to hosting you again!